All services are primarily for homeless youth and young families.

If you are experiencing difficulties, we may be able to help you or at least put you in touch with someone who can. Just click on a topic below which you need to know more about.

Do you.....
Need accommodation?
Want to do something about drugs and alcohol?
Feel depressed?
Have financial troubles?
Need Help looking for a job or further training?
Need parenting support?
Need some material help?
To escape domestic violence?
Suspect child abuse?
Want help Lines and Information?

If you are a young male or female in a crisis situation and need somewhere to stay overnight, a few days, or longer, we may be able to help you.
Call us on 02 4731 1275

If you are trying to get into the private rental market and just can’t quite make it, perhaps we can assist you.
Call us on 02 4720 3700

If you are pregnant and need somewhere safe to live, we may be able to assist you.
Call us on 02 4720 3713

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There are many websites with useful information and helpful contacts for young people seeking advice and guidance on drugs and alcohol. There are sites offering information, education and support. To contact someone for help, call their number or click on the links you need:

Nepean Youth Drug and Alcohol Service is a service for young people between the ages of 12 – 20 who are having problems relating to drugs and alcohol. Their contact number is 4734 2129 and they are located in the grounds of Nepean Hospital.

Seeking drug and alcohol information?
The Alcohol and Drug Information Service provides a comprehensive list of contacts for young people.

Seeking drug and alcohol education?
Reach Out is a popular site providing a range of fact sheets on drugs and alcohol


Identifying a problem in yourself or in someone else?
Reach Out also provides a ‘what to do’ if you are worried about your own or someone else’s drug use.


The Junction is a free medical services for young people under 24 years of age. It is located adjacent to Nepean Square, Penrith. Contact number is 4731 8017 or 4721 1150

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If you are feeling so depressed that you may want to harm yourself, it is important to talk to someone right now.

Call the Kids Help Line right now on 1800 55 1800 or have someone you trust speak to them or a health care professional.

The Kids Help Line is a free, confidential and anonymous, telephone and online counselling service specifically for young people aged between 5 and 25. Click on their website for more information.


Beyondblue, is a professional care provider and is a national organisation with heaps of information, education, resources and care programs on depression. Call their info line on 1300 22 4636

The Department of Community Services provides loads of information on depression and has some help line contact numbers as well.


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If you are facing financial difficulties and need help, NYAS can offer you budgeting, financial counselling and some financial assistance.
Call us on 02 4720 3700 for more contact details.

Centrelink provide a range of crisis payments for people in severe financial hardship. Contact their Youth and Student Services number on 13 24 90

The Salvation Army offers a range of support options to help with financial difficulties, depending on the nature of your problems. You can search their website or call them on their care line 1300 36 36 22.


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NYAS offers a comprehensive range of pre-employment and living skill courses to young people who are homeless or are at risk of homelessness. These courses aim to get you ready to live independently and move into work and/or further training. Call us on 4721 4006 for more information or Click here.


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Parenting can be one of the most rewarding experiences in your life, but it may also be one of the most difficult things you do.
We offer a range of parenting support programs for young mums and young couples that will help you in this most important task. Call us during office hours on 02 4720 3718 or Click here.

The Department of Community Services also provides loads of information on Parenting and has a number of links and help line contact numbers.


For after hours support contact:
• Childcare Access Hotline: 1800 670 305
• NSW Family Services: 02 9692 9999
a peak body that represents over 250 family services in NSW. They will help you find a service in your local area.
• Karitane: 1300 227 464
24 hour parenting information and counselling
• Parent Line: 132 055
24 hour advice and information for parents
• Tresillian: 02 9787 0855 or 1800 637 357
24 hour information and counselling for parents or carers of children under five years

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NYAS offers a limited brokerage service for a range of items. Contact us on 4720 3700

LifeLine provides comprehensive support to put you in touch with the type of care you may need. Call LifeLine on 131 114


St Vincent de Paul can also help out with a whole range of items, from food and clothes through to household goods and financial assistance and counselling support.

Call their Kingswood NSW office on 4731 5096 for more information.

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NYAS through its Young Parenting Program may be a good point to start. Call them on 4720 3718

For partners wanting to escape from domestic violence, call the Domestic Violence Line on 1800 656 463

Children wanting to get away from domestic violence or other abuse in the family home, call the Kids Help Line on 1800 551 800 or the Department of Community Service 24 hour Help Line on 132 111

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To report any suspected child abuse call 132 111
See the child abuse website for more information

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Childcare Access Hotline 1800 670 305

DoCS Help Line 132 111
The Department of Community Services (DoCS) provides an extensive 24 hour telephone helpline service.

Kids Help Line 1800 551 800
The Kids Help Line is a free, confidential and anonymous, telephone and online counselling service specifically for young people aged between 5 and 25. See their website for more information.

Legal Aid Help Line 1800 101 810
The Legal Aid Help line is for young people under 18 years. See their website for more information.

LifeLine 131 114
LifeLine provides comprehensive support to put you in touch with the type of care you need. See their website for more information.

Rape Crisis Centre 1800 424 017
The NSW Rape Crisis Centre offers 24 hour crisis counselling and lots more information and fact sheets on sexual violence. See their website for more information.

Salvos Youth Line 02 9360 3000
During times of crisis, loneliness, depression or feelings of isolation, it is a comfort to know there is someone you can call, someone who cares. See the Salvos website for more information.

Temporary Accommodation Help Line 1800 152 152
The Department of Housing in NSW have an after-hours temporary Accommodation help line for people who need immediate housing assistance for the night. See their website for more information.

Youthline 02 9951 5522
Provides a variety of youth services covering depression, alcohol and drugs, abuse, legal and accommodation. See the Youthline website for more information.

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